When you’re working on a busy shift, you have a lot to do. However, it’s important to take the time to listen to both your patients and your coworkers, even when you’re feeling stressed.
Slow down when you are with a patient who expresses concerns or asks you questions. Take the time to understand their needs, not only as a patient but as a person who may be struggling with their current situation.
Take a few minutes to talk to their loved ones if they’re in the room. Being a better listener can help patients feel more comfortable, which should always be one of your goals.
