Whether you are communicating with a patient, doctors or other nurses, better communication skills will improve your effectiveness on the job.
Firstly, your body language can say a lot, without you saying a word. To improve your body language, try looking at yourself in front of a mirror and make sure that you are standing straight. When communicating with someone, maintain eye contact which shows interest and confidence in yourself.
Practice active listening. Active listening is the type of listening where you convey your understanding by repeating back the main points to the other person.
In nursing you will have a variety of conversations that can lead to different emotions such as anger or upset. Be aware of how your emotions may be affecting the way you communicate and train yourself to remain professional and courteous during difficult conversations.
